Performance Management offers customized, job-oriented documentation, training, and ongoing support for system end-users, from a human factors perspective.

 

Wednesday, September 8, 2010

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Building User Success

The PMI Difference

The PMI Difference distinguishes us from the typical systems house or software supplier. 

Our teams are trained in proven methodologies based on nearly 30 years of helping to release and support systems from the end-users' point of view.  When you work with PMI, we think you will notice a refreshing difference from the usual outsourcing and agency-based suppliers.  Our human factors skill set completes the technology-process-people "success triangle."

Why should you choose PMI to help with your next support project?

  • We integrate our services to save our clients money, increasing quality at the same time.
  • We focus on the business practice side of technology.
  • We are dedicated to boosting the human factors that drive system ROI.
  • Our team members are multidisciplinary professionals, experienced in multiple services.
  • Our contracts are flexible: fixed in price, or time and materials based.
  • We adapt to your needs: we will travel globally, locate at your site, or work from our offices.
  • We can provide long-term, strategic support solutions as well as project-by-project solutions.
  • We measure, benchmark, and survey to support continuous improvement.
  • Our staff is comfortable working worldwide on complex, multi-supplier projects.
  • Our service is comprehensive, covering spectrum of end-user needs throughout the systems life-cycle.

 



 

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