When steps are complex, or procedures not repeated many times daily, most end-users need job-oriented reference materials for their important systems, procedures, and equipment. People forget! Online and/or paper documentation is the solution. Don't let best practices go undocumented--and unshared! Documentation of all kinds creates a valuable archive of information, or knowledge base, that is necessary as key personnel move on to other departments or as new members join a team. It also serves as a valuable source of self-help, reducing calls to the help desk. PMI can recommend the best media and layout for your situation. From complete system manuals to quick reference cards, your end-users will appreciate having something to refer to when questions arise. We can also create or update existing instructor and student manuals to enhance your training efforts. PMI offers a full array of documentation alternatives, including: - Flow charts
- Help screens
- Installation guides
- Instructor's guides
- Job aids
- Keyboard templates
- Launch manuals
- Maintenance manuals
- Navigational aids
- Operator's guides
- Procedure/Reference manuals
- Quick reference guides
- System/Process maps
- Training Manuals
- Troubleshooting guides
- User's guides
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The Facts on Documentation