Performance Management offers customized, job-oriented documentation, training, and ongoing support for system end-users, from a human factors perspective.

 

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Building User Successsm Since 1978

The Facts on Implementation Planning

Planning for your new system or process is an integral part of its successful roll-out. What needs to be changed? What questions will your people have? What elements should be in place? One goal of this stage is to make sure your support program is consistent with your implementation needs. What do you need to make your employees successful? We can provide many services in this area, including:

  • Group process facilitation
  • Implementation plans
  • Needs analysis
  • Screen layouts
  • System testing
  • Test script development
  • Training plans
  • Usability testing
  • User surveys

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